Nema Healthcare Technology Pvt Ltd Privacy Policy 16 April 2022 Applicable in Republic of India This privacy policy governs your use of the software application The Response Company (“Application”) for mobile devices that was created by Nema Healthcare Technology Pvt Ltd. The Application is used to provide Ambulance services to the customers. The main features of the The Response Company mobile app are booking an ambulance, getting estimated fares upfront, getting time to arrival of the ambulance at the pickup point and having a hassle free trip to your destination User Provided Information The Application obtains the information you provide when you download and register the Application. Registration with us is optional. However, please keep in mind that you may not be able to use the Application unless you register with us. When you register with us and use the Application, you generally provide (a) your name, email address, User name, password and other registration information; (b) transaction-related information, such as when you make bookings, respond to any offers, or download or use applications from us; (c) information you provide us when you contact us for help; (d) Paytm/credit/Debit card information for use of the Application, and; (e) information you enter into our system when using the Application, such as contact information and other miscellaneous information We may also use the information you provided us to contact your from time to time to provide you with important information, required notices and marketing promotions. Automatically Collected Information In addition, the Application may collect certain information automatically, including, but not limited to, the type of mobile device you use, your mobile devices unique device ID, the IP address of your mobile device, your mobile operating system, the type of mobile Internet browsers you use, and information about the way you use the Application. Does the Application collect precise real time location information of the device? When you visit the mobile application, we may use GPS technology (or other similar technology) to determine your current location in order to determine the city you are located within and display a location map with relevant advertisements. We will be sharing your current location with only the authorized partners, in order to facilitate the pickup at the time of your booking of the ambulance. This information will not be shared with anyone else.

Location Information :-

Our Partner app requires background location access to provide its services. The location data help app to generate the distance and required time data to share with the User. This means we collect and use your device’s real-time geographic location even when the app is running in the background. We use various technologies to determine location, including IP address, GPS, and other sensors that may provide us with information on nearby devices, Wi-Fi access points and cell towers.

Do third parties see and/or have access to information obtained by the Application? Yes. We will share your information with third parties only in the ways that are described in this privacy statement. We may disclose User Provided and Automatically Collected Information: as required by law, such as to comply with a subpoena, or similar legal process; when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request; with our trusted services providers who work on our behalf, do not have an independent use of the information we disclose to them, and have agreed to adhere to the rules set forth in this privacy statement. What are my opt-out rights? You can stop all collection of information by the Application easily by uninstalling the Application. You may use the standard uninstall processes as may be available as part of your mobile device or via the mobile application marketplace or network. You can also request to opt- out via email, at tech.support@theresponsecompany.in Data Retention Policy, Managing Your Information We will retain User Provided data for as long as you use the Application and for a reasonable time thereafter. We will retain Automatically Collected information for up to 24 months and thereafter may store it in aggregate. If you’d like us to delete User Provided Data that you have provided via the Application, please contact us at tech.support@theresponsecompany.in and we will respond in a reasonable time. Please note that some or all of the User Provided Data may be required in order for the Application to function properly. Children We do not use the this application to knowingly solicit data from or market to children under the age of 13. If a parent or guardian becomes aware that his or her child has provided us with information without their consent, the parent should contact us at tech.support@theresponsecompany.in. We will delete such information from our files within a reasonable time. Security We are concerned about safeguarding the confidentiality of your information. We provide physical, electronic, and procedural safeguards to protect information we process and maintain. For example, we limit access to this information to authorized employees and contractors who need to know that information in order to operate, develop or improve our Application. Please be aware that, although we endeavour to provide reasonable security for information we process and maintain, no security system can prevent all potential security breaches. Changes This Privacy Policy may be updated from time to time for any reason. We will be posting the updated privacy policy on our website (www.theresponsecompany.in) You are advised to consult this Privacy Policy regularly for any changes, as continued use is deemed approval of all changes. Your Consent By using the Application, you are consenting to our processing of your information as set forth in this Privacy Policy now and as amended by us. "Processing,” means using cookies on a computer/hand held device or using or touching information in any way, including, but not limited to, collecting, storing, deleting, using, combining and disclosing information, all of which activities will take place in India. If you reside outside the India your information will be transferred, processed and stored under Indian privacy standards. Contact us If you have any questions regarding privacy while using the Application, or have questions about our practices, please contact us via email at tech.support@theresponsecompany.in